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Behringer New Warranty

Published: Wed December 28, 2005  News Feed

As of 01 January 2006 BEHRINGER will be introducing a new service concept, as a further improvement to the quality of after-sales support provided by BEHRINGER to you.

Should you have a justified claim within the two-year warranty period, BEHRINGER will endeavour to provide each customer with an as-new replacement unit. This will be solely dealt with by Dolphin Music and you will only ever need to see us.

If within a 2 year period your Behringer unit develops a fault, you simply return the defective Behringer unit to our premises.

We will check:

  • the device was sold to you during the last 24 months
  • the fault is not the result of excessive wear or other inappropriate handling on the part of the customer (eg. through liquid damage, overloading).

If the unit is deemed to be faulty then we shall supply you with a new replacement of the same model from our own stock.

If a particular model is no longer available then we will approve replacement with an equivalent successor model

Exceptional Cases and How to Handle Them

  • the specific Behringer product is unavailable at the time of the claim, or
  • the specific Behringer product has already been Discontinued and the listed successor model is not available, or
  • specific Behringer product has already been Discontinued and there is no listed successor model.

In these exceptional cases, where neither us nor Behringer are able to provide a replacement unit, then the defective unit will be sent to an authorised Behringer Service Centre for warranty repair.

Behringer will adhear their new warranty for all purchases made within the last 2 years. Here is a list of discontinued models and their successor products.

 
 
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