0151 448 2080
Order by phone - Mon-Fri: 9:00AM-6:00PM

Select CurrencyYour Basket 0 items | £ 0.00 Checkout

Can't wait to try? why not visit one of our 10 PMT House of Rock sister stores

HAVE YOU REGISTERED FOR A ROLAND WARRANTY?

Published: Thu December 11, 2008  News Feed

All Roland Registered Users receive:

  1. Free three-year warranty covering parts and labour (Boss Compacts cover five-year warranty)
  2. Free telephone technical support – 01792 702701
  3. Free online technical support
  4. Free regular newsletters informing you of the latest product updates

Register now!

Terms & Conditions
Roland UK Ltd provides a three-year warranty* and technical support on all Roland/Boss products purchased from authorised dealers of Roland UK Ltd.  This warranty and technical support does not extend to any units purchased from outside the UK, or from any UK-based company other than authorised dealers of Roland UK Ltd. If you are considering purchasing an instrument from outside the UK then read Roland's consumer warning.

To qualify, you must become a Roland Registered User by registering your product within thirty (30) days of purchase.  If the product is not registered within 30 days, your product guarantee will be limited to 12 months, unless you can provide your proof of purchase.  You will then be issued with your unique registered user number.

When you register your product for warranty with Roland UK, you must provide purchase information including the serial number, which is then checked to determine if the unit was sourced through us. If the unit’s serial number is not recognised by Roland's system, you will be referred back to the retailer from whom you purchased the unit. If the serial number is recognised, the registration is completed and you will be issued with a unique registered user number, which you can use to access our free technical support service, or return a product for repair.

Accessing Technical Support

Registered Users may contact Roland's technical support team by calling 01792 702701, Mon-Thu 9am – 5pm, Fri 9am – 4.30pm or by requesting a callback on Roland's website.

Whenever you require technical support, you will be asked to provide your registered user number, either via the support section of the website, or when speaking to Roland's customer service team.  If you have lost or forgotten your registered user number, the customer service team can provide a reminder.  All instances of technical support are logged on your individual record, together with your warranty details and any other relevant information.

Using Roland's Repair Service

  1. To exercise your rights under this warranty, you must return this product to the dealer from whom it was purchased together with proof of purchase (sales receipt), your Roland Registered Users number and a clear description of the fault.  Your dealer may receive authorisation from Roland UK to repair your instrument in his own service department.  Otherwise, it will be returned to Roland UK Ltd, or another designated service centre for repair, and subsequently returned to the dealer.
  1. If you have purchased an RP, HP or KR piano or Atelier Organ that qualifies for on-site warranty, then you should contact the dealer from whom it was purchased, together with proof of purchase (sales receipt), your Roland Registered User Member ship number and a clear description of the fault.  Your dealer may then receive authorisation from Roland UK to repair your instrument either at your home or will arrange for it to be returned to Roland UK Ltd, or another designated service centre for repair, and subsequently returned to your home, or an authorised service engineer will visit your home and carry out the repair on-site
  1. If it is not possible to return the product to your dealer (and it does not qualify for on-site warranty), you should contact the Roland Service Department on 01792 702701 to obtain a Return Authorisation Number, having your Roland Registered User number available.  It may then be returned directly, in appropriate packaging at your expense (insurance is recommended), to Roland UK Ltd at the address listed below, or to such other address as may be instructed by Roland UK Ltd.  Please enclose return address, Return Authorisation Number and a clear description of the fault.  Any products shipped to Roland UK Ltd without a Return Authorisation Number will be refused.
  1. Roland UK Ltd will repair or replace this product as its sole option, at no charge to the purchaser for parts or for labour, if the fault is reported within the guarantee period, provided however, that Roland UK Ltd is able to duplicate the defect or problem at its facilities.  This warranty does not apply to damage that occurred as a result of abuse or misuse, abnormal service or handling, battery leakage or failure, damage which may have been caused either directly or indirectly by another product, or if the product has been altered or modified in any way, or if the damage was caused by repairs or service provided or attempted by anyone other than Roland UK Ltd, or a Roland Authorised service centre.  This warranty does not include or provide for incidental or consequential damages.

The rights and benefits under this warranty are additional to your statutory rights, which are not affected by this warranty.

*BOSS COMPACT PEDALS CARRY A FIVE-YEAR WARRANTY.  ALL OTHER DETAILS APPLY

If you have any questions, please contact the Roland Customer Service Team.

Related Products

Boss BA-PC15 Micro BR Accessories Pack

Perfect for MICRO BR owners, the BA-PC15 Accessory Pack comprises two essential items for recording on the go: high-quality in-ear stereo headphones and a 5" guitar cable with gold-plated connectors. Both items are BOSS-brand certified.

Web Price:

39.00

Availability:

in stock
More Info

Roland DP-10 Damper Pedal

This well-built, real-feel pedal comes with a non-slip rubber plate — essential when performing on hardwood or slip-prone surfaces — and an extended cable (2.2m) for stacked multi-keyboard setups. It is compatible with half-damper capable keyboards, and it can also serve as a standard pedal switch (for sustain, etc).
High-quality pedal with non-slip rubber base Extra…

Web Price:

29.00

Availability:

in stock
More Info

Boss TU-80 Digital Chromatic Tuner & Metronome - Black

The Boss TU-80 Digital Chromatic Tuner is a super affordable, super accurate LCD tuner. It also contains many of the high-end features from Boss' TU-1000 and TU-3.
It houses a built-in metronome for the user to keep time during those long practice sessions and an Accu-Pitch mode which will play a tone once you are in tune.…

Web Price:

19.00

Availability:

in stock
More Info

Boss BRC 230 Power Supply for GT8



Power Supply for GT8 Includes UK Plug

Web Price:

12.99

Availability:

in stock
More Info

Roland PSB-3U Power Supply

The recommended power supply unit for products including the BR-1180/CD, FP-5 Digital Piano.

Web Price:

39.00

Availability:

in stock
More Info

Boss CE-5 Chorus Ensemble Pedal

The CE-5 Chorus Ensemble Pedal is the ultimate compact chorus pedal in the range. The user can create mild chorus effects right through to clear penetrating stereo chorus effects. Used by guitarists and keyboard players Parameters…

Web Price:

69.00

Availability:

in stock
More Info

Boss CH-1 Super Chorus

Roland was one of the first companies to bring chorus to guitarists with it's legendary 70's effects, that legacy continues with deep swirling hues and rapid, space gun oscillation from the Boss CH-1. This is the chorus pedal used by artists such as Chris Shiflett (Foo Fighters), Zakk Wylde and Joe Satriani. Now you can extend your enjoyment with the…

Web Price:

59.00

Availability:

in stock
More Info

Boss CS-3 Compression Sustainer Pedal

Compresses louder signals while boosting lower signals for smooth sustain without degrading the original sound quality. Onboard EQ for precise tonal control and low-noise design for super-quiet operation. This is a classic Boss pedal, used by many famous players such as John Frusciante (Red Hot Chili Peppers), John Squire (Stone Roses) and others. This is the perfect pedal for…

Web Price:

59.00

Availability:

in stock
More Info

Boss DB-90 Dr. Beat Rhythm Coach Metronome

Practice in style with the flagship of the Dr. Beat Metronome line. The new DB-90 is loaded with quality sounds and drum patterns to make your practice sessions less mundane and more musical. Theres a Rhythm Coach function with an onboard mic, reference-tone function for tuning, an Instrument input, MIDI input, and other handy tools to make learning fun and…

Web Price:

105.00

Availability:

in stock
More Info

Boss DD-3 Digital Delay Pedal

This Boss DD-3 Digital Delay compact pedal is a fanatastic compact stomp box with outstanding quality equivalent to that of any rackmount delay unit. The unit has 3 different Delay modes and a hold function. This pedal would be a welcome addition to any pedal board setup and rig.

Key Features of the Boss DD3 Digital…

Web Price:

95.00

Availability:

in stock
More Info

Boss FS-6 Dual Footswitch

Boss FS-6 Dual Footswitch
Two switches in one, the Boss FS6 combines the FS-5L (latch-type) and FS-5U (momentary-type) technology into one unit. With two switches side-by-side, the Boss FS-6 allows you to select either latch or momentary mode for each switch. Choose the configuration that best suits your playing style and setup.The FS6 can be used with so…

Web Price:

45.00

Availability:

in stock
More Info

Boss MD-2 Mega Distortion Pedal

The MD-2 Mega Distortion takes the bottom-heavy distortion sounds heard in today's new-school metal and pushes it to the extreme. The secret is a special dual-stage distortion circuit with an added gain boost-plus new Bottom and Tone controls-for crushing distortion with massive low end. Take your distortion into the future with the MD-2. Now you can extend your enjoyment with…

Web Price:

59.00

Availability:

in stock
More Info

Boss OD-3 Overdrive Pedal

This is the third incarnation of a design classic and in our opinion just gets better and better with every development. The OD-3 Overdrive is built in the tradition of the legendary Boss overdrives and gives guitarists a greatly expanded range of smooth overdrive tones and improved response while staying true to the original. Key Features of…

Web Price:

75.00

Availability:

in stock
More Info

Boss RE-20 - Roland Space Echo Pedal

Boss RE-20 Space Echo
The Boss RE-20 Space Echo Twin Pedal is a modern reboot of the classic Roland RE-201 Space Echo. Roland and Boss have recreated every sound. sonic detail and tiny nuance of the original. With the Boss RE20 the user can experience the tape-echo sound synonymous with the original RE-201.
The battery…

Web Price:

175.00

Availability:

in stock
More Info

Boss TR-2 Tremolo Pedal

Customise a variety of tremolo sounds by switching between triangle and square waveforms, as well as editing rate and depth using dedicated controls. Nominal Input Level: -20 dBu Input Impedance: 1 M ohms Nominal Output Level: -20 dBu Output Impedance: 1 k ohms Residual Noise Level: -90 dBu (IHF-A Weighted, Typ.) Connectors: input and output jacks Power Supply: Dry…

Web Price:

75.00

Availability:

in stock
More Info

Roland CUBE Street Battery Powered Stereo Amp, Black

The Roland CUBE Street Amp is a battery powered stereo amp for the travelling musician. This can be used for rehearsals, lessons, busking, or any situation that requires ultimate portability. The CUBE Street sounds amazing and thanks to a pair of high-performance neodymium speakers is capable of a high volume output. All this plus amazing built-in effects and amp…

Web Price:

229.00

Availability:

in stock
More Info

Roland CUBE Street Battery Powered Stereo Amp, Red

The Roland CUBE Street Amp is a battery powered stereo amp for the travelling musician. This can be used for rehearsals, lessons, busking, or any situation that requires ultimate portability. The CUBE Street sounds amazing and thanks to a pair of high-performance neodymium speakers is capable of a high volume output. All this plus amazing built-in effects and amp…

Web Price:

229.00

Availability:

in stock
More Info

Roland DP-2 Damper Pedal

Get great sustain from the keyboard hardware specialists at Roland, perfect for any circumstances where you need a non-latching footswitch.

Web Price:

13.00

Availability:

in stock
More Info

Roland EV-5 Expression Pedal

Compact enough for your pedal board and robust enough to take the stage every night. Get control of all your parameters without interrupting your creative flow.

Web Price:

49.00

Availability:

in stock
More Info

Roland KD-7 Kick Drum Trigger

This dynamics-sensitive kick drum trigger can be used with a standard kick drum pedal. It features a mix input for chaining two KD-7's for double-bass setup, and comes with a Beater and connection cable (kick drum pedal not included). The KD-7 is the ideal kick trigger for use with the HPD-15 and RMP-1. *Kick pedal not included and…

Web Price:

89.00

Availability:

in stock
More Info
 
 
Please select your country/region

Choose the region you are shopping from to view products in your currency.

We have temporarily suspended processing of EUR payments, all orders will be charged in GBP.

Please select your country/region

Choose the region you are shopping from to view products in your currency.