HAVE YOU REGISTERED FOR A ROLAND WARRANTY?
News Feed
All Roland Registered Users receive:
- Free three-year warranty covering parts and labour (Boss Compacts cover five-year warranty)
- Free telephone technical support – 01792 702701
- Free online technical support
- Free regular newsletters informing you of the latest product updates
Terms & Conditions
Roland UK Ltd provides a three-year warranty* and technical support on all Roland/Boss products purchased from authorised dealers of Roland UK Ltd. This warranty and technical support does not extend to any units purchased from outside the UK, or from any UK-based company other than authorised dealers of Roland UK Ltd. If you are considering purchasing an instrument from outside the UK then read Roland's consumer warning.
To qualify, you must become a Roland Registered User by registering your product within thirty (30) days of purchase. If the product is not registered within 30 days, your product guarantee will be limited to 12 months, unless you can provide your proof of purchase. You will then be issued with your unique registered user number.
When you register your product for warranty with Roland UK, you must provide purchase information including the serial number, which is then checked to determine if the unit was sourced through us. If the unit’s serial number is not recognised by Roland's system, you will be referred back to the retailer from whom you purchased the unit. If the serial number is recognised, the registration is completed and you will be issued with a unique registered user number, which you can use to access our free technical support service, or return a product for repair.
Accessing Technical Support
Registered Users may contact Roland's technical support team by calling 01792 702701, Mon-Thu 9am – 5pm, Fri 9am – 4.30pm or by requesting a callback on Roland's website.
Whenever you require technical support, you will be asked to provide your registered user number, either via the support section of the website, or when speaking to Roland's customer service team. If you have lost or forgotten your registered user number, the customer service team can provide a reminder. All instances of technical support are logged on your individual record, together with your warranty details and any other relevant information.
Using Roland's Repair Service
- To exercise your rights under this warranty, you must return this product to the dealer from whom it was purchased together with proof of purchase (sales receipt), your Roland Registered Users number and a clear description of the fault. Your dealer may receive authorisation from Roland UK to repair your instrument in his own service department. Otherwise, it will be returned to Roland UK Ltd, or another designated service centre for repair, and subsequently returned to the dealer.
- If you have purchased an RP, HP or KR piano or Atelier Organ that qualifies for on-site warranty, then you should contact the dealer from whom it was purchased, together with proof of purchase (sales receipt), your Roland Registered User Member ship number and a clear description of the fault. Your dealer may then receive authorisation from Roland UK to repair your instrument either at your home or will arrange for it to be returned to Roland UK Ltd, or another designated service centre for repair, and subsequently returned to your home, or an authorised service engineer will visit your home and carry out the repair on-site
- If it is not possible to return the product to your dealer (and it does not qualify for on-site warranty), you should contact the Roland Service Department on 01792 702701 to obtain a Return Authorisation Number, having your Roland Registered User number available. It may then be returned directly, in appropriate packaging at your expense (insurance is recommended), to Roland UK Ltd at the address listed below, or to such other address as may be instructed by Roland UK Ltd. Please enclose return address, Return Authorisation Number and a clear description of the fault. Any products shipped to Roland UK Ltd without a Return Authorisation Number will be refused.
- Roland UK Ltd will repair or replace this product as its sole option, at no charge to the purchaser for parts or for labour, if the fault is reported within the guarantee period, provided however, that Roland UK Ltd is able to duplicate the defect or problem at its facilities. This warranty does not apply to damage that occurred as a result of abuse or misuse, abnormal service or handling, battery leakage or failure, damage which may have been caused either directly or indirectly by another product, or if the product has been altered or modified in any way, or if the damage was caused by repairs or service provided or attempted by anyone other than Roland UK Ltd, or a Roland Authorised service centre. This warranty does not include or provide for incidental or consequential damages.
The rights and benefits under this warranty are additional to your statutory rights, which are not affected by this warranty.
*BOSS COMPACT PEDALS CARRY A FIVE-YEAR WARRANTY. ALL OTHER DETAILS APPLY
If you have any questions, please contact the Roland Customer Service Team.
Related Products
Boss TU-80 Tuner
The BOSS TU80 brings super-accurate LCD tuning to musicians at a very affordable price, while adding unique high-end features like a built-in metronome and Accu-Pitch. The pocket-sized TU-80 runs on batteries and can tune almost any instrument, thanks to a chromatic tuning mode and ultra wide tuning range. It even tunes 7-string guitars and 6-string basses—putting the TU-80 in a…
Web Price:
19.00Availability:
in stock 
Roland DP-2 Damper Pedal
Momentary footswitch for "non-latch" footswitch operations such as sustaining notes on electronic keyboards. The DP-2 can also be used for things like punch in/out on Roland/BOSS recording gear.
Web Price:
14.99Availability:
in stock
Boss BA-PC15 Micro BR Accessories Pack
Perfect for MICRO BR owners, the BA-PC15 Accessory Pack comprises two essential items for recording on the go: high-quality in-ear stereo headphones and a 5" guitar cable with gold-plated connectors. Both items are BOSS-brand certified.
Web Price:
39.00Availability:
in stock
Boss DN-2 Dyna Drive Compact Pedal
Boss DN-2 Dyna Drive Pedal
The Boss DN2 Dyna Drive is an amazing and unique type of overdrive pedal. It subtly reacts to the intensity and nuances in your performance. This clever little compact overdrive pedal comes equipped with the acclaimed Dyna Amp technology developed for the Roland Cube Series of Amps. This lets you create unique tone…
Web Price:
85.00Availability:
in stock
Boss GT-10 Multi Effects Pedal Board
Boss GT-10 Multi Effects Pedal Board
Meet the current flagship of the BOSS guitar multi-effects family. The GT-10, driven by Boss’s latest custom-made DSP processor and COSM engine, is a floorboard that offers natural and musical response as well as a marked improvement in sound quality from previous generations. It’s also loaded with an innovative user interface,…
Web Price:
294.99Availability:
in stock
Roland RH5 Headphones
Roland RH-5 Headphones
The Roland RH-5 Headphones are a perfect accompaniment for listening to electronic instruments such as Roland’s digital pianos and V-Drums. Equipped with high-performance drivers and large-scale housings, these headphones provide quality sound and a comfortable fit. From musical-instrument practice to audio-playback applications, the Roland RH5's delivers exceptional performance.
Equipped with high-performance φ40mm drivers…
Web Price:
28.99Availability:
in stock
Roland RT-10T
Newly Improved Triggers for Toms With acoustic-drum triggering more popular now than ever, Roland has responded to requests from the market and created these new-generation triggers: the RT-10K (for kick drums), RT-10S (for snare drums), and RT-10T (for toms). Physically smaller than their predecessors, the new 10-series triggers are easier to position. Best of all, they feature new…
Web Price:
55.00Availability:
in stock
Boss BCB-60 Pedal Board
Boss BCB-60 Pedal Board
The BOSS BCB-60 Pedal Board is a convenient way to set up and transport all your compact effects. The unique padded interior can be customized to fit a range of gear, while a convenient AC adaptor supplies power for up to seven devices.
Customizable Design Adapts to Your Rig
No matter what kind…
Web Price:
105.00Availability:
in stock
Roland DP-10
This well-built, real-feel pedal comes with a non-slip rubber plate — essential when performing on hardwood or slip-prone surfaces — and an extended cable (2.2m) for stacked multi-keyboard setups. It is compatible with half-damper capable keyboards, and it can also serve as a standard pedal switch (for sustain, etc).
High-quality pedal with non-slip rubber base
Extra…
Web Price:
35.00Availability:
in stock
Boss BF-3 Flanger Pedal
Boss BF-3 Flanger Pedal
From the company that gave you the Boss BF-2, comes the new Boss BF-3 Flanger pedal. This compact effects pedal gives guitarists and bassists alike a classic BOSS flanger effect with the thickest most hardened stereo flanging sounds ever. A have must in everyones pedal board arsenal. It builds on the 20-year legacy of…
Web Price:
99.00Availability:
in stock
Boss FBM-1 Fender '59 Bassman
Boss FBM-1 Fender '59 Bassman Recreating the legendary tone of the 1959 Fender Bassman was no small feat but Boss have pulled off a classic with this pedal. The Boss FBM-1 features Presence, Treble, Mid, and Bass EQ controls all a key features of the original amp design. The FBM-1 can function as a “pre-gain pedal" but really purrs when…
Web Price:
89.00Availability:
in stock
Boss NS-2
Eliminate unwanted noise and hum without altering your tone. A unique noise detection circuit preserves the natural attack and envelope, leaving your playing and dynamics intact.
Web Price:
85.00Availability:
in stock
Roland CUBE Street - Black
The Ultimate Amp for Travelling Musicians If you're a musician who's on the move, the new CUBE Street is for you. Whether you're running to a rehearsal, lesson, street gig, or any situation that requires portability and versatility, the CUBE Street is a battery-powered marvel that's ready to travel fast. The CUBE Street sounds amazing and is capable…
Web Price:
229.00Availability:
in stock
Boss BD-2 Blues Driver Pedal
The BD-2 Blues Driver delivers the creamy, yet crunchy sound associated with great blues guitar. This popular pedal provides instant access to the kind of warm overdrive and emotive distortion usually reserved for 30-year-old tube amps.
Classic "blues" guitar tones with tube amp simulation
Warm distortion and overdrive
Responds to nuance and…
Web Price:
85.00Availability:
in stock
Boss CH-1 Super Chorus
Delivers a clean chorus sound with crystal-clear highs and a unique stereo effect, variable between the left and right speakers. An EQ function adjusts the tonality of the chorus sound. This is the chorus pedal used by artists such as Chris Shiflett (Foo Fighters), Zakk Wylde and Joe Satriani.
Web Price:
85.00Availability:
in stock
Boss CS-3
Compresses louder signals while boosting lower signals for smooth sustain without degrading the original sound quality. Onboard EQ for precise tonal control and low-noise design for super-quiet operation.
This is a classic Boss pedal, used by many famous players such as John Frusciante (Red Hot Chili Peppers), John Squire (Stone Roses) and others.
Web Price:
75.00Availability:
in stock
Boss DS-1 Distortion
The classic DS-1 Distortion pedal provides a harder distortion effect for guitar and keyboard sounds. Instead of toneless, fuzzy distortion, the DS-1 faithfully reproduces all the subtle nuances of playing dynamics-at any volume. Classic Boss Distortion tones for guitar and keyboard Reproduces dynamics of playing, from soft to hard Distortion, Level and Tone control to tailor overall sound as…
Web Price:
45.00Availability:
in stock
Boss PH-3
Vintage BOSS phasing effects including 4-, 8-, 10-, and 12-stage phasers, plus new "Rise" and "Fall" effects for unidirectional phasing. Tap tempo sync or realtime control of rate via an Expression/Pedal input
Web Price:
99.00Availability:
in stock
Roland Micro Cube Battery Guitar Amp, Black
Roland Micro Cube Battery Guitar Amp
The unique Roland Micro CUBE Battery Guitar Amp (MCUBEBK) is a special mini guitar amplifier. For a battery operated guitar amp, the Micro Cube's amazing features are endless. The list is huge for such a small beast as it come loaded with seven COSM® amp models, six DSP effects, and a digital…
Web Price:
85.00Availability:
in stock
Roland RH-200
Comfort and Accurate Headphones for Superior Monitoring Roland's RH-200 Headphones deliver the power, comfort and accuracy needed for a variety of personal monitoring needs. With 40mm drivers, neodymium magnets and CCAW (copper-clad aluminium wire) voice coils, these professional headphones offer the clarity and sonic accuracy needed for mixing and silent practice. The RH-200 includes a gold-plated 1/8-inch stereo…
Web Price:
89.00Availability:
in stock
